01

National contact channels

  • SASSA toll-free line: 0800 60 10 11.
  • Grant enquiries email: GrantEnquiries@sassa.gov.za.
  • Official SASSA website: sassa.gov.za.
  • Official SRD website: srd.sassa.gov.za.
02

Before you contact SASSA

Have the relevant application period and status wording available. Do not send bank PINs or OTPs by email. If a caller asks for information that seems unrelated to your enquiry, end the call and verify the contact channel independently.

Before you act

  1. 1Read the requirements
  2. 2Use the official source
  3. 3Complete the action carefully
  4. 4Save your reference number or confirmation

Frequently asked questions

Is this website an official SASSA contact channel?

No. We are an independent guide and provide links to official sources.

Sources & verification

Rules, amounts, payment arrangements, deadlines and application processes can change. Verify important actions with the provider or government source below.